Initial contact

We will speak with you to gain an understanding of your business and provide you with all the information you need about certification, our processes and what you need to do. We will then provide you with a fee proposal detailing fees and costs. This is a free service and carries no obligation to proceed.

Application

Once you have reviewed the proposal, an approved signatory should complete, sign and return this formal contract, together with your application fee, outlining your acceptance of the certification process, the rules governing certification and related contractual terms and conditions. We will send you acknowledgement of your application which can be used to demonstrate to third parties your commitment to becoming certified.

Certification Pre-Assessment – Stage 1A

For Quality, OHS and EMS certification, a Pre-Assessment is mandatory to ensure that your organisation is ready for the certification assessment. Amongst other things, an assessment is made of the site processes, OHS hazards, risk and environmental aspects and impacts and also verifies the appropriateness of the existing systems.

System Review – Stage 1B

A System Review of your management system seeks evidence to ensure your documents (procedures, forms, minutes, photographs etc) inclusive of established work practices and processes meet with the requirements of the prescribed certification standard. In brief, we determine whether 'what you say you do meets with the standard'. Once completed, you will receive a copy of the business diagnostic report which will outline any non-conformances and observations to the standard, and if you score allows you to progress to the next stage.

Conformity Assessment – Stage 2

The Conformity Assessment is carried out to determine if 'you are doing what you say you do'. Your Lead Assessor will present the assessment findings and any non-conformance at a closing meeting. If there are no major non-conformances, certification will be recommended to the Certification Manager and if approved by our independent committee, you will receive your Certification of Conformity. You will also be granted use of the DLCS logo and the JAS-ANZ mark (where appropriate) on stationery and marketing material and you will also be listed on the JAS-ANZ International Register of Certified Organisations.

Surveillance Assessment

Surveillance Assessments are carried out at predetermined intervals in the same manner as the certification assessment and are necessary for us to be assured that your system continues to comply with the certification standard.

Reassessment

Every three years a full Reassessment of the system as a whole needs to be completed to confirm that the systems in their entirety are working well and that the links between processes are sound. A successful outcome of the Reassessment will allow your Lead Assessor to recommend that certification be renewed. A new 3 year Certification of Conformity is issued after successful Reassessment.

Terms and Conditions

Click here for our Conditions of Engagement.